NAAP Lost & Found

Information We Collect

When you use the NAAP Lost and Found System, we may collect the following types of information:

Personal Information: Name, email address, student or employee ID, and contact details when you create an account or submit a report.
Report Data: Descriptions of lost or found items, including images, locations, dates, and other relevant details.
Usage Data: Information about how you interact with the System, including IP address, browser type, pages visited, and time spent.
Device Information: Technical data about the device and browser you use to access the System.

How We Use Information

We use the collected information for the following purposes:

To operate and maintain the Lost and Found System.
To process lost and found reports and facilitate item recovery.
To verify user identity and manage account access.
To communicate with you regarding your reports and claims.
To improve the System and enhance user experience.
To ensure security and prevent fraudulent activity.
To comply with legal obligations and institutional policies.

AI Image Analysis

The System uses artificial intelligence to analyze uploaded images for the purpose of matching lost and found items. Regarding AI image analysis:

Images are processed to extract visual features that assist in identifying and matching items.
AI analysis is performed solely for the purpose of facilitating item recovery.
Images are not used for facial recognition or any purpose unrelated to item matching.
AI-processed data is stored securely and is only accessible to authorized NAAP personnel.
You retain ownership of all images you upload to the System.

Data Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

With NAAP staff and administrators who need access to manage the System.
When required by law, regulation, or legal process.
To protect the rights, property, or safety of NAAP, its users, or the public.
With service providers who assist in operating the System, subject to strict data protection agreements.

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

Encryption of data in transit and at rest.
Access controls and authentication mechanisms.
Regular security assessments and monitoring.
Secure backup and disaster recovery procedures.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy:

Account information is retained for the duration of your active account.
Lost and found reports are retained for a minimum of twelve (12) months from the date of submission.
Resolved claims and associated data may be retained for archival and audit purposes.
Usage data is retained for a period of six (6) months for analytics and security purposes.

Upon account deletion, personal data is permanently removed or anonymized within thirty (30) days, except where retention is required by law.

Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal retention requirements.
Portability: Request a copy of your data in a structured, machine-readable format.
Objection: Object to the processing of your data for certain purposes.

To exercise any of these rights, please contact us using the information provided below.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

NAAP Data Protection Officer
Email: privacy@naap.edu.ph
Phone: (02) 8888-NAAP
Address: National Aviation Academy of the Philippines